This Privacy Policy explains how LUVIA, obrt za informacijske usluge i računalno programiranje (hereinafter: "Luvia", "we", "us") collects, uses, and protects your personal data when you visit and use our website luvia.hr.
1. Data We Collect
We only collect personal information that you voluntarily provide to us via our contact form:
- Full Name
- Email Address
- Message content and project details
- Technical Data (IP address, browser type - collected automatically via reCAPTCHA for spam prevention).
2. Purpose and Legal Basis
We process your personal data solely for the following purposes:
- Responding to your inquiries and preparing project proposals.
- Communicating during project initiation and execution.
- Protecting our website from abuse and spam (legitimate interest).
3. Google reCAPTCHA
Our contact form is protected by Google reCAPTCHA. reCAPTCHA analyzes visitor behavior based on technical characteristics (e.g., IP address, mouse movements) to prevent spam and automated bots. Collected data is transmitted to Google LLC. For more information, please review the Google Privacy Policy and Terms of Service.
4. Data Sharing and Retention
We do not sell or trade your personal data with third parties for marketing purposes. Data is only shared with trusted infrastructure providers (hosting, email servers) compliant with GDPR requirements. Data is stored for as long as necessary to fulfill the purpose for which it was collected or to comply with legal obligations.
5. Your GDPR Rights
Under the General Data Protection Regulation (GDPR), you have the right to:
- Access your personal data.
- Request rectification or erasure of your personal data.
- Object to or restrict processing of your data.
To exercise any of these rights, contact us at: info@luvia.hr